Login Page - Create Account

Support Board


Date/Time: Thu, 27 Feb 2025 06:27:28 +0000



Post From: orphaned trade exits

[2021-06-17 20:44:40]
Sierra Chart Engineering - Posts: 104368
Make sure the time zone setting in the charts is as required:
Time Zone Setting

Re-download the fills as explained here:
Trade Activity Log: Automatically Inserting Missing Order Fills

Not sure why the timestamp of fills would be wrong, not sure if that is even possible but in any case if you re-download the fills as explained in the link above, that will correct the timestamps.

Regarding this issue, also refer to:
Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing