Support Board
Date/Time: Mon, 25 Nov 2024 23:30:01 +0000
Post From: Real-Time Nasdaq Data NOT working or Downloading
| [2014-03-04 15:08:32] |
| User23386 - Posts: 43 |
|
I've updated to the latest version 1101 Non-CLR Version and still NO data for any of the Nasdaq Symbols. I've tested this on both trading pc and laptop and BOTH have NO Nasdaq data now after upgrade. I've pasted the log file and a screen cap of quote box and chart for $BANK. http://www.sierrachart.com/image.php?l=1393945660839.png Software version: 1101 | 2014-03-04 09:41:30 Usage end date: 2015-02-07 | 2014-03-04 09:41:30 Enabled for: Sierra Chart Historical Data Service. | 2014-03-04 09:41:30 Enabled for: Sierra Chart Real-Time Market Data Feed. | 2014-03-04 09:41:30 Enabled for: CME with exchange fee trading waiver. | 2014-03-04 09:41:30 Enabled for: DOW INDEXES exchange. | 2014-03-04 09:41:30 Enabled for: S&P INDEXES exchange. | 2014-03-04 09:41:30 Enabled for: NASDAQ INDEXES exchange. | 2014-03-04 09:41:30 Received 1 data feed usernames. | 2014-03-04 09:41:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-03-04 09:41:30 Active service: Rithmic Trading | 2014-03-04 09:41:30 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-03-04 09:41:30 2014-03-04 09:41:30 Local computer clock time | 2014-03-04 09:41:30 2014-03-04 14:41:30 GMT time | 2014-03-04 09:41:30 2014-03-04 09:41:30 Time zone adjusted time | 2014-03-04 09:41:30 Time difference to server time: 0 seconds. | 2014-03-04 09:41:30 Program path: C:\SierraChart\ | 2014-03-04 09:41:30 Data Files path: C:\SierraChart\Data\ | 2014-03-04 09:41:30 OS Version Number: 5.1 | 2014-03-04 09:41:30 Checking for new symbol settings for rim | 2014-03-04 09:41:30 Symbol settings are up-to-date for rim | 2014-03-04 09:41:30 Mapping $DOWI to $DOWI. Service code: dow.index | 2014-03-04 09:41:33 Mapping $OEX to $OEX. Service code: sp.index | 2014-03-04 09:41:33 Mapping $INX to $INX. Service code: sp.index | 2014-03-04 09:41:33 Mapping $NASX to $NASX. Service code: nasdaq.index | 2014-03-04 09:41:33 Mapping $IUXX to $IUXX. Service code: nasdaq.index | 2014-03-04 09:41:33 Mapping $BANK to $BANK. Service code: nasdaq.index | 2014-03-04 09:41:33 Mapping NQH4-CME to NQH4. Service code: cme | 2014-03-04 09:41:33 Mapping YMH4-CBOT to YMH4. Service code: cbot | 2014-03-04 09:41:33 Mapping ESH4-CME to ESH4. Service code: cme | 2014-03-04 09:41:33 Mapping EMDH4-CME to EMDH4. Service code: cme | 2014-03-04 09:41:33 HD Request # 2 - Downloading Intraday chart data for $NASX to the file $NASX.scid. Service: nasdaq.index | 2014-03-04 09:41:33 HD Request # 2 - Download start Date-Time: 2014-03-03 16:15:59.0 | 2014-03-04 09:41:33 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-04 09:41:33 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-04 09:41:33 The network socket is connected. | 2014-03-04 09:41:33 HD Request # 2 - Sending historical data logon request message. | 2014-03-04 09:41:33 HD Request # 2 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 21:15:59. Record interval: 0 | 2014-03-04 09:41:33 HD Request # 2 - Decompressing data. | 2014-03-04 09:41:33 HD Request # 2 - Receiving Intraday data for $NASX starting at 2014-03-03 16:15:59 | 2014-03-04 09:41:33 The network socket for historical data has been closed. | 2014-03-04 09:41:33 HD Request # 2 - Historical data for $NASX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-03-04 09:41:33 HD Request # 2 - Received 1 record from 2014-03-03 16:15:59 to 2014-03-03 16:15:59 (0.0 seconds) and wrote 0 records for $NASX | 2014-03-04 09:41:33 HD Request # 2 - Intraday download COMPLETE for $NASX | 2014-03-04 09:41:33 Rithmic Trading - Port for executable: 63493 | 2014-03-04 09:41:35 Rithmic Trading - Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-03-04 09:41:35 Rithmic Trading: Connecting to the server 127.0.0.1. Port 63493 | 2014-03-04 09:41:36 The network socket is connected. | 2014-03-04 09:41:36 Rithmic Trading: Connected to server. | 2014-03-04 09:41:36 Rithmic Trading: Sending logon request message. | 2014-03-04 09:41:36 Rithmic Trading - Starting the connection process to data and trading service. | 2014-03-04 09:41:36 Rithmic Trading - Logging is enabled. Log file: Rithmic.log | 2014-03-04 09:41:36 Rithmic Trading - Connecting to Rithmic 01 Europe server. | 2014-03-04 09:41:36 Rithmic Trading - Server Alert: Market Data Connection Opened | 2014-03-04 09:41:37 Rithmic Trading - Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2014-03-04 09:41:38 Rithmic Trading - Server Alert: Trading System Connection Opened | 2014-03-04 09:41:38 Rithmic Trading - Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2014-03-04 09:41:39 Rithmic Trading - Server Alert: PnL Connection Opened | 2014-03-04 09:41:39 Rithmic Trading - Server Alert: PnL Connection Login Complete. Result text: "ok" | 2014-03-04 09:41:39 Rithmic Trading - Server Alert: Intraday History Connection Opened | 2014-03-04 09:41:40 Rithmic Trading - Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2014-03-04 09:41:40 Rithmic DTC Server Info - Server Name: SC DTC Bridge. Server Version: 1.1. Provider Name: Rithmic DTC. | 2014-03-04 09:41:41 Rithmic DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-04 09:41:41 Rithmic DTC - Successfully connected. | 2014-03-04 09:41:41 Rithmic DTC: Requesting trade accounts from server. | 2014-03-04 09:41:41 Mapping $NASX to $NASX. Service code: nasdaq.index | 2014-03-04 09:41:41 SC Exchange Data - Starting real-time market data updates for: $NASX | 2014-03-04 09:41:41 Using username 0 | 2014-03-04 09:41:41 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-03-04 09:41:41 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-04 09:41:41 HD Request # 3 - Downloading Intraday chart data for $NASX to the file $NASX.scid. Service: nasdaq.index | 2014-03-04 09:41:41 HD Request # 3 - Download start Date-Time: 2014-03-03 16:15:59.0 | 2014-03-04 09:41:41 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-04 09:41:41 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-04 09:41:41 The network socket is connected. | 2014-03-04 09:41:41 SC Exchange Data: Connected to server. | 2014-03-04 09:41:41 SC Exchange Data: Sending logon request message. | 2014-03-04 09:41:41 The network socket is connected. | 2014-03-04 09:41:41 HD Request # 3 - Sending historical data logon request message. | 2014-03-04 09:41:41 HD Request # 3 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 21:15:59. Record interval: 0 | 2014-03-04 09:41:41 HD Request # 3 - Decompressing data. | 2014-03-04 09:41:41 HD Request # 3 - Receiving Intraday data for $NASX starting at 2014-03-03 16:15:59 | 2014-03-04 09:41:41 The network socket for historical data has been closed. | 2014-03-04 09:41:41 HD Request # 3 - Received 1 record from 2014-03-03 16:15:59 to 2014-03-03 16:15:59 (0.0 seconds) and wrote 0 records for $NASX | 2014-03-04 09:41:41 HD Request # 3 - Intraday download COMPLETE for $NASX | 2014-03-04 09:41:41 Real-time Intraday chart data file updates started for $NASX | 2014-03-04 09:41:41 Mapping $DOWI to $DOWI. Service code: dow.index | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: $DOWI | 2014-03-04 09:41:42 Mapping $OEX to $OEX. Service code: sp.index | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: $OEX | 2014-03-04 09:41:42 Mapping $INX to $INX. Service code: sp.index | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: $INX | 2014-03-04 09:41:42 Mapping $IUXX to $IUXX. Service code: nasdaq.index | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: $IUXX | 2014-03-04 09:41:42 Mapping $BANK to $BANK. Service code: nasdaq.index | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: $BANK | 2014-03-04 09:41:42 Mapping NQH4-CME to NQH4. Service code: cme | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: NQH4 | 2014-03-04 09:41:42 Rithmic Trading - Starting real-time market data updates for: TF FMH0014!-NYBOT | 2014-03-04 09:41:42 Mapping YMH4-CBOT to YMH4. Service code: cbot | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: YMH4 | 2014-03-04 09:41:42 Mapping ESH4-CME to ESH4. Service code: cme | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: ESH4 | 2014-03-04 09:41:42 Mapping EMDH4-CME to EMDH4. Service code: cme | 2014-03-04 09:41:42 SC Exchange Data - Starting real-time market data updates for: EMDH4 | 2014-03-04 09:41:42 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-03-04 09:41:42 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-03-04 09:41:42 SC Exchange Data - Successfully connected. | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $BANK -> $BANK | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $DOWI -> $DOWI | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $INX -> $INX | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $IUXX -> $IUXX | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $NASX -> $NASX | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: $OEX -> $OEX | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: EMDH4-CME -> EMDH4 | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: ESH4-CME -> ESH4 | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: NQH4-CME -> NQH4 | 2014-03-04 09:41:42 SC Exchange Data - Restarting real-time data updates for symbol: YMH4-CBOT -> YMH4 | 2014-03-04 09:41:42 HD Request # 4 - Downloading Intraday chart data for $NASX to the file $NASX.scid. Service: nasdaq.index | 2014-03-04 09:41:42 HD Request # 4 - Download start Date-Time: 2014-03-03 16:15:59.0 | 2014-03-04 09:41:42 HD Request # 4 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-04 09:41:42 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-04 09:41:42 Symbol Error - $BANK is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-04 09:41:42 Symbol Error - $IUXX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-04 09:41:42 Symbol Error - $NASX is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-03-04 09:41:42 The network socket is connected. | 2014-03-04 09:41:42 HD Request # 4 - Sending historical data logon request message. | 2014-03-04 09:41:42 HD Request # 4 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 21:15:59. Record interval: 0 | 2014-03-04 09:41:42 HD Request # 4 - Decompressing data. | 2014-03-04 09:41:43 HD Request # 4 - Receiving Intraday data for $NASX starting at 2014-03-03 16:15:59 | 2014-03-04 09:41:43 The network socket for historical data has been closed. | 2014-03-04 09:41:43 HD Request # 4 - Received 1 record from 2014-03-03 16:15:59 to 2014-03-03 16:15:59 (0.0 seconds) and wrote 0 records for $NASX | 2014-03-04 09:41:43 HD Request # 4 - Intraday download COMPLETE for $NASX | 2014-03-04 09:41:43 Real-time Intraday chart data file updates started for $NASX | 2014-03-04 09:41:43 Rithmic DTC: Requesting Trade Positions data. | 2014-03-04 09:41:46 HD Request # 5 - Downloading Intraday chart data for $IUXX to the file $IUXX.scid. Service: nasdaq.index | 2014-03-04 09:42:25 HD Request # 5 - Download start Date-Time: 2014-03-03 16:15:59.0 | 2014-03-04 09:42:25 HD Request # 5 - Using server: scdf2.sierracharts.com port 10149 | 2014-03-04 09:42:25 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-03-04 09:42:25 The network socket is connected. | 2014-03-04 09:42:25 HD Request # 5 - Sending historical data logon request message. | 2014-03-04 09:42:25 HD Request # 5 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 21:15:59. Record interval: 0 | 2014-03-04 09:42:25 HD Request # 5 - Decompressing data. | 2014-03-04 09:42:25 HD Request # 5 - Receiving Intraday data for $IUXX starting at 2014-03-03 16:15:59 | 2014-03-04 09:42:25 The network socket for historical data has been closed. | 2014-03-04 09:42:25 HD Request # 5 - Received 1 record from 2014-03-03 16:15:59 to 2014-03-03 16:15:59 (0.0 seconds) and wrote 0 records for $IUXX | 2014-03-04 09:42:25 HD Request # 5 - Intraday download COMPLETE for $IUXX | 2014-03-04 09:42:25 Real-time Intraday chart data file updates started for $IUXX | 2014-03-04 09:42:25 LoadIntradayData: Load canceled. | 2014-03-04 09:42:28 Restarting the loading process. | 2014-03-04 09:42:28 HD Request # 6 - Downloading Intraday chart data for $BANK to the file $BANK.scid. Service: nasdaq.index | 2014-03-04 09:42:28 HD Request # 6 - Download start Date-Time: 2014-03-03 16:15:59.0 | 2014-03-04 09:42:28 HD Request # 6 - Using server: scdf1.sierracharts.com port 10149 | 2014-03-04 09:42:28 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-03-04 09:42:28 The network socket is connected. | 2014-03-04 09:42:29 HD Request # 6 - Sending historical data logon request message. | 2014-03-04 09:42:29 HD Request # 6 - Requesting Intraday data. Max. days to return: 100. Start Date-Time: 2014-03-03 21:15:59. Record interval: 0 | 2014-03-04 09:42:29 HD Request # 6 - Decompressing data. | 2014-03-04 09:42:29 HD Request # 6 - Receiving Intraday data for $BANK starting at 2014-03-03 16:15:59 | 2014-03-04 09:42:29 The network socket for historical data has been closed. | 2014-03-04 09:42:29 HD Request # 6 - Received 1 record from 2014-03-03 16:15:59 to 2014-03-03 16:15:59 (0.0 seconds) and wrote 0 records for $BANK | 2014-03-04 09:42:29 HD Request # 6 - Intraday download COMPLETE for $BANK | 2014-03-04 09:42:29 Real-time Intraday chart data file updates started for $BANK | 2014-03-04 09:42:29 |
 NO Nasdaq Data 04 March 2014.PNG / V - Attached On 2014-03-04 15:05:39 UTC - Size: 13.74 KB - 390 views |