Support Board
Date/Time: Wed, 26 Feb 2025 22:15:11 +0000
Post From: Symbol Not Found
| [2021-05-31 15:24:33] |
| John - SC Support - Posts: 38218 |
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We see the following in the log: CQG WebAPI | Market data subscription for F.US.MNQM21 was unsuccessful. Text: Real-time data for instrument F.US.MNQ (corresponding to ID = 2) are not allowed. | 2021-05-31 08:15:41.605
Symbol Error - F.US.MNQM21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MNQ (corresponding to ID = 2) are not allowed. | 2021-05-31 08:15:41.605 But, you should not be getting these errors, as they come when you are trying to get the data from CQG, but you are setup to get the data from us. We want you to restart Sierra Chart and use the Forced Login option to ensure that your local copy of Sierra Chart is up to date with the information on our servers. Refer to the following: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |