Support Board
Date/Time: Wed, 26 Feb 2025 22:15:44 +0000
Post From: Symbol Not Found
| [2021-05-31 07:22:27] |
| Sierra_Chart Engineering - Posts: 18572 |
|
What we needed was the Message Log not the Trade Service Log. Regarding the micro NASDAQ futures, we need to see the Message Log following the instructions below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |