Support Board
Date/Time: Wed, 26 Feb 2025 21:58:27 +0000
Post From: Data not loading any more
| [2021-05-28 16:35:10] |
| Sierra_Chart Engineering - Posts: 18571 |
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The main issue is you need to set Sierra Chart to use CQG. The Current Selected Service is not correct. Refer to: CQG Trading Platform Service: Setup Instructions Your Anti-Virus software is removing files that it should not be. There is definitely an issue with this, as we see the following in your Message Log: SierraChartStudies_64.dll is missing. Possibly removed by anti-malware software.
You will need to make sure that the Sierra Chart files are not being removed by your anti-virus. Refer to the following: Software Download: Antivirus/Anti-malware Software Flagging Sierra Chart Installer or other Files as Unsafe/Infected Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-28 16:35:33
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