Support Board
Date/Time: Wed, 26 Feb 2025 05:30:49 +0000
Post From: Live Trading - Margin
| [2021-05-28 15:12:58] |
| User165401 - Posts: 5 |
|
Hi, My margin requirement figures continues to be reported incorrectly. Yes, I have read the information from the below link you posted on an earlier thread, however this delay in updating the correct information is happening over days/weeks (not 1hr or 2hr or 3hr). I can close my position for the day and come back the next day and my margin requirement still shows a large amount. Clearly this is an issuing with TT. If you cannot deal with it, how can I get in contact with someone in TT for them to investigate ? This is rather frustrating. I have spoken to my broker yesterday and they said they have heard a number of clients having this issue and to contact yourself. (https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields) Appreciate any assistance. Thanks |