Support Board
Date/Time: Wed, 26 Feb 2025 19:57:11 +0000
Post From: Sin datos de negociacion
| [2021-05-25 20:19:28] |
| John - SC Support - Posts: 38214 |
|
From Google Translate: Hi!
The data I need to trade is SP500 and NASDAQ futures with the level 5 package In April I made the payment to obtain the data because I understood that they would not deduct them from the account balance But despite paying 36USD for package 5 I did not receive data for the whole month Thanks for the help I attach email where the payment is evidenced Package 5 only includes the Real-Time data as we have pointed out above, for Forex and CFDs. In order to get the Real-Time data for the S&P 500 and NASDAQ Futures, you would have to use the Denali Exchange Data Feed and pay for the Real-Time data. The $36.00 you paid was for the Sierra Chart Package 5 for one month. That is just to be able to use the software. Again, the real-time data for the CME Group (which is where the futures data you are wanting is from) costs extra. In order to get the Real-Time data for the CME Group, follow these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Note that you will get the remainder of the month in which you first activate an exchange for free, which means that if you activate it today, you would get the remainder of May for free and then pay the full exchange fee on June 1. So you may want to wait until June 1 to activate the exchange in order to save some money. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |