Support Board
Date/Time: Wed, 26 Feb 2025 19:36:21 +0000
Post From: Sin datos de negociacion
| [2021-05-24 19:34:49] |
| John - SC Support - Posts: 38214 |
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From Google Translate: Hello
I have not received help with this request If you cannot solve it, please send me the steps to communicate with DENALI or what should I do. With clear explanation, thank you. the help support for this case has been very bad from Sierra Charts I even made a payment of 36USD ON 04/30/2021 and I have not been able to access the data of package 5 We think there is a misunderstanding here. There is a limited amount of Real-Time data that is included with the Sierra Chart packages. In general, it is just Forex and CFD data that is included. For more information refer to the following: Real-Time Data If you need to get Real-Time data from us, then let us know the exchanges for which you want real-time data and we can give you the information for how to connect. Otherwise, if you are setup to get Real-Time data from your trading service, but you are having a problem with that, then let us know if that is the issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-24 19:35:27
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