Support Board
Date/Time: Wed, 26 Feb 2025 15:22:41 +0000
Post From: Problem putting in a live trade
| [2021-05-19 14:42:14] |
| John - SC Support - Posts: 38176 |
|
What is in the log looks good, and you are making your connection to CQG. What we want you to do is to open your Chartbooks and select Edit >> Translate Symbols to Current Service. This will ensure that your symbols are set to the CQG symbols. Then let us know if you have an issue. Keep in mind, the Denali Exchange Data Feed is just data. Sierra Chart is setup to allow our data to be used when you are using another trading service. Refer to the following for more information: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Let us know if you continue to have an issue after you update the symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |