Support Board

Date/Time: Wed, 26 Feb 2025 10:57:48 +0000

Post From: How to cancel recurring Exhcange monthly fee?

[2021-05-09 09:43:21] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have deactivated the renewal of the exchange fee on your account. Also is it possible to refund my actual Service balance? If so, how? Is there any fee for that? Yes we can do this. We will handle this for you on Monday. Whether there is a fee or not depends upon how the payment was made and when it was made. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing