Support Board
Date/Time: Fri, 14 Mar 2025 05:35:14 +0000
Post From: Attached Orders Cancelled
| [2014-02-28 08:16:25] |
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We need to know why they are getting canceled. We can think of no reason why Sierra Chart on its own would cancel simulated Attached Orders without an action from an automated trading system or user action triggering it. Another thing is that Day orders are considered GTC in Trade Simulation Mode. Is there any reason given in Trade >> Trade Service Log for the orders being canceled? Look at the Order Action Source field in the Trade >> Trade Activity Log >> Trade Activity tab for the orders to see if there is a reason given. One thing we make sure of is that a reason for order activity is given. If the reason for a canceled order is not clear, we need to make it more clear. So you need to help us to determine why they are getting canceled and we need to make sure it is clearly shown in the Order Action Source if not already. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-28 08:20:09
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