Support Board
Date/Time: Wed, 26 Feb 2025 05:09:29 +0000
Post From: error downloading futures data
| [2021-05-03 16:48:29] |
| John - SC Support - Posts: 38172 |
|
You had the following exchange active as part of the Denali Exchange Data Feed: CME with Market Depth for nonprofessional Trading accounts. The exchange fees are due on the first day of each month. You did not have sufficient funds in your account on May 1 to automatically pay for the exchange, therefore it was deactivated. You can reactivate the exchange by adding enough funds to cover the cost then selecting the following link and going to the bottom of the page and selecting the button for Reactivate Exchange for the exchange(s) that you want to reactivate. https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |