Support Board
Date/Time: Wed, 26 Feb 2025 05:47:50 +0000
Post From: Denali Renewal and Order Rejection
| [2021-05-03 16:35:06] |
| BillsSBC - Posts: 38 |
|
Hello, I had a few renewals I needed to settle this morning. I'm wondering if I needed to pay the $10.40 Denali fee this morning as I thought it was included in the SC package I'm subscribed? Also, I've tried to place an order this morning and received the following error below; my broker said it it likely due to the renewal and to contact SC. Order update (Order reject). Info: SC/TT Futures Order Routing order update (Order reject). Info: TT order update (Rejected). Text: Insufficient permissions : route does not exist for clientCompId LIVE_SIERRA_7, route : ****** , 7. Internal Order ID: Insufficient. Service Order ID: Insufficient. Symbol: MNQM21_FUT_CME. Account: Insufficient | 2021-05-03 10:13:11.293 * |