Support Board
Date/Time: Wed, 26 Feb 2025 05:21:58 +0000
Post From: why i am being asked to pay over 31 dollars for denali exchange
| [2021-05-03 15:44:20] |
| John - SC Support - Posts: 38172 |
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There are two components to the Denali Exchange Data Feed. The first is the data feed fee, which is part of the package price and is $10.00 per month when not discounted. You can reduce the cost of this fee by purchasing multiple months up front. The second component is the exchange fee itself. This fee goes to the exchange themselves. Therefore, although you have purchased Sierra Chart Usage Time for Package 11 for 6 months, you still need to activate (and pay) for the exchange itself. You can reactivate the exchange(s) by going to the following page and scrolling down to the bottom and selecting the button for Reactivate Exchange for the exchange that you want to activate: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |