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Date/Time: Wed, 26 Feb 2025 02:07:30 +0000



Post From: Tried to activate exchange but did not work

[2021-05-03 08:08:28]
Sierra_Chart Engineering - Posts: 18565
Well the first thing you need to do is to add credit to your account to pay for the renewal of package 11. It has expired. And then you can pay for the exchange fees. So make sure you add enough to pay for service package 11 which is 46 USD per month and enough for the exchange fees.

You can do this here:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

As soon as you make the payment you can then activate the exchanges.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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