Support Board
Date/Time: Wed, 26 Feb 2025 05:36:26 +0000
Post From: Timeout connecting to server
| [2021-05-02 22:56:21] |
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In your case, the timeouts are occurring with this connection: ds21.sierracharts.com port 10149 We are not observing any problem connecting to that server for historical data. Must be a local issue or an issue somewhere with your ISP or somewhere along the path of communication. It is not a problem with the server itself. If there is any missing data in the chart, then refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |