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Date/Time: Tue, 25 Feb 2025 23:17:44 +0000



Post From: Order

[2021-04-28 19:35:28]
John - SC Support - Posts: 38172
First, ensure that your order is truly closed by checking with your broker.

Next, look at your Trade Activity Log to determine what happened.

Most likely you were using Server-Side managed orders, in which case, based on what you state, your position should have closed when the price hit 4177, as you state that you had a stop at that level.

Refer to the following for general information on how to start the process of analyzing the Trade Activity Log:
Trade Activity Log: Basic Analysis Procedure for Trading Question/Issue
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing