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Date/Time: Thu, 19 Sep 2024 22:04:59 +0000



Post From: Data Missing

[2014-02-27 01:52:09]
Sierra Chart Engineering - Posts: 104368
We download the data for that symbol using IQ Feed and we got all of the data. This part shows the area that you are missing:
http://www.sierrachart.com/image.php?l=1393465877106.png


Go to the chart and select Edit >> Delete All Data and Download (Be sure to use this exact command). You really should get the data. There should not be a problem with this.

Also, please be aware that Sierra Chart now offers its own data feed that you may be interested in. Refer to:
https://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php

Overall this is a more reliable service compared to IQ Feed since it is built specifically for Sierra Chart. You will also find that the speed at which historical data is provided is many times faster compared to IQ Feed.

Let us know if you still see a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing