Support Board
Date/Time: Tue, 25 Feb 2025 22:13:20 +0000
Post From: cannot logon
| [2021-04-26 17:25:06] |
| John - SC Support - Posts: 38172 |
|
It is exactly as it states. Your CQG Username or Password that you have entered in File >> Data/Trade Service Settings is incorrect and needs to be entered correctly. If you feel you have done this properly, then you would need to verify with your broker that you are using the proper Username and/or Password, and possibly change your password through them and then enter the new password on the Data/Trade Service Settings page. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |