Support Board
Date/Time: Tue, 25 Feb 2025 22:30:34 +0000
Post From: Denali feed- Not loading data
| [2021-04-26 15:27:55] |
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First you can disable the heartbeat logging. You do not need that. You can disable that through Global Settings >> Sierra Chart Server Settings. I recently connected to LIVE trading account. We want you to do this again, and then follow the instructions below. You might be connecting to a demo account. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog thatall the charts seem to be performing a type of reference check and seem to be stuckj in an update loop where they all glitch constantly.
We are not sure exactly what is happening. We want you to update to the current version:Software Download: Fast Update And if you have any further issue, provide the Message Log at the time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-26 15:30:27
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