Support Board
Date/Time: Tue, 25 Feb 2025 21:59:25 +0000
Post From: Loosing changes
| [2021-04-22 18:19:28] |
| John - SC Support - Posts: 38171 |
|
The first thing we want you to do is to update to the latest release. There was a change to the filename in which the settings are stored and we want to make sure you are using the newer file (in the latest versions it is called Sierra4.config). Although it really sounds like you have a permissions issue with the file. So after the update, open your File Explorer and go to the main Sierra Chart folder (typically this is C:\SierraChart) and then check the permissions for the Sierra4.config file by right clicking and selecting Properties, then selecting the Security tab. Make sure Authenticated Users have Write permissions, or that your user name has Write permissions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |