Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 18:50:44 +0000



Post From: Connection to Data Feed

[2021-04-21 21:02:55]
John - SC Support - Posts: 38165
This is the pertinent line:
TransAct WS | Trade Account not set. Unable to connect.

You have not entered all the information on your Data/Trade Service Settings for the TransAct service. In particular, the Trade Account information is missing.

Go to File >> Data/Trade Service Settings and enter the missing Trade Account information.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing