Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 19:35:24 +0000



Post From: data not loading

[2021-04-21 05:23:21]
Sierra Chart Engineering - Posts: 104368
This will not solve the issue. The error you are encountering is very unusual. We recommend restarting Sierra Chart and then following the below procedure:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

The network datastream is getting corrupted. That would indicate a system level issue. You may need to disable any security software you are running.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing