Support Board
Date/Time: Tue, 25 Feb 2025 16:00:00 +0000
Post From: Symbol issue
| [2021-04-15 17:41:25] |
| anjoda - Posts: 4 |
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I am currently having issues pulling up a chart/DOM for 2 symbols I like to trade - ZN and ZB. CQG has odd names of course - F.US.TYA and F.US.USA. Both symbols show a "Symbol is unknown" when pulled up. I probably have a setting wrong for my account but if you could direct me how to fix I would greatly appreciate it. I have already tried the [EDIT >> Translate symbols to current Service] I do not believe the symbols are incorrect - they are the correct CQG symbols. When I try to open these charts or DOM I get two notices in orange and red boxes. 1. Symbol is Unknown - Real Time data for instrument are not allowed. 2. Download Failed - Real Time data for instrument are not allowed. |