Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 16:00:47 +0000



Post From: Never used Sierra Charts...

[2021-04-14 20:04:09]
John - SC Support - Posts: 38157
We have reset your trial, so you should be fine now.

We do not check based on the IP address only. It is also related to the computer itself. So if your friend logged into his account on the same computer, then that would have tripped our trial analyzer.

Also, you state:
you only allow a delayed feed on the trial so it's of no actual use to real trading

This is incorrect. We offer delayed streaming data at no extra cost, which typically works out well, as it acts in all respects like real-time data, but is delayed 10-15 minutes. Therefore, it allows you to work with Sierra Chart and get used to it without having to pay for real-time data.

If you are wanting real-time data, then you can pay for it while you are on trial. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing