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Date/Time: Tue, 25 Feb 2025 16:19:29 +0000



Post From: DOM Freezing - Data lagging- Denali/CQG

[2021-04-13 15:25:29]
Sierra Chart Engineering - Posts: 104368
We want to understand, when you notice this do you find that the user interface of Sierra Chart is nonresponsive? Try interacting with the menus and the charts and see if you can still interact with them .

There is nothing useful in the Message Log you provided. We would have to see heartbeat messages, which are not enabled in your installation, but we first need to understand the problem more clearly first.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-04-13 15:25:57