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Date/Time: Tue, 25 Feb 2025 17:12:11 +0000



Post From: platform

[2021-04-09 21:06:49]
John - SC Support - Posts: 38163
im still confuse about cme data does it comes with denali data or i have to activate separate if that so is it already activated through you guys or i have to sign up

You are already signed up for the Denali Exchange Data Feed with the CME with Market Depth for NonProfessional Accounts exchange active. You have confirmed that you are receiving data from the Denali Exchange Data Feed when you stated that you are seeing the [M] after the symbol in your Chart Header.

last confusion is about the data feed setting i have amp brokers and if i wanna trade from this account and suppose i cancel my data feed from amp and get through you guys what setting do i use there sine i already checked sc all data setting and it put me in sim account when i place a trade please help

To be able to trade from this account you need to be connected to your CQG account. To do this, you follow these instructions:
CQG Trading Platform Service: Setup Instructions

You can be connected to CQG and get data from the Denali Exchange Data Feed. This is not a problem.

Since you are already setup to get the data from the Denali Exchange Data Feed, you should tell AMP that you do not want the data from CQG.

also my orderbook is not showing 1400 levels of depth for bid and ask is there any way to activate that

First, what symbol are you trying to see the Market Depth data for? You are only signed up for the CME exchange for the market depth, so if it is a symbol that is not traded on the CME exchange, then that is the issue.

Otherwise, work through the items at this link to determine the issue:
File Menu: Not Receiving the Full Number of Market Depth Levels

is that $46 included denali data feed or it's extra charge and another $10 for cme?

The $46.00 is for your Service Package, which is Package 11, the Advanced Package + the Denali Exchange Data Feed Fee.

There is then the extra exchange fees, which are $10.40 in your case for the CME With Market Depth exchange that you have activated.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-04-09 21:08:32