Support Board
Date/Time: Tue, 25 Feb 2025 11:25:30 +0000
Post From: Live Trading
| [2021-04-08 13:34:51] |
| John - SC Support - Posts: 38150 |
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When you have an immediate trading issue, you need to call your broker. They can take care of your trading issues if there is a problem with Sierra Chart not doing what you expect. In terms of the Flatten button not working, can you give us more information on what occurred? Do you have any information in your Trade Service Log that may show what occurred. Also, refer to the following, which often is the reason for a Flatten not to cancel the position: Global Trade Settings Windows: Hold Market Order Until Pending Cancel Orders Are Confirmed (Global Settings >> General Trade Settings >> General) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |