Support Board
Date/Time: Tue, 25 Feb 2025 11:04:10 +0000
Post From: Connecting Serra Charts to Rithmic data and Trade ordering
| [2021-04-07 20:16:56] |
| User281554 - Posts: 8 |
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Well, sorry, but I can't do that at the moment because I actually defunded and suspended the account we are referring to. It was taking too long to get support and I felt that if this was going to be the case going forward, even occasionally, and considerable money would be at risk on occasion when I had a technical problem, that would be untenable. However, I did not close the account altogether in case the problem did eventually get resolved as we are trying to do here. So what I can tell you if it helps is that I set the Data/ Trade Service to "Rithmic 01". At that time it did not work.
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