Support Board
Date/Time: Tue, 25 Feb 2025 10:35:12 +0000
Post From: Changing from IQ feed, advanced chart package 5, help required.
| [2021-04-07 16:06:01] |
| Karl Fraser - Posts: 27 |
|
Hi, I have had an account with Sierra for about 8 years now. I have always had service package 5 with you but I have been with IQ Feed for my data. From Fri 30th April I will be cancelling my subscription to them but wish to transfer over to the new Eurex data feed with you Sierra. I wish to have exactly the same services with the new feed. My current advanced service package 5 is pre paid to Sunday September 19th 2021. I’m not quite sure how to proceed with regards to set up & payments?. What I would like is to be able to pay as a bundle, ie 6 months for everything in advance to get the max discounts available but I’m paid up on the package until September this year. So how should I proceed ?. I would probably like to have this set up a week in advance of the IQ data feed finishing so I can be happy that everything is running smoothly. Please advise on my options & what I need to do, how to proceed & what you are able to do from your end to help make sure I’m up & running just as before but with your new data feed. |