Login Page - Create Account

Support Board


Date/Time: Tue, 25 Feb 2025 07:50:21 +0000



Post From: no live data denali/cme after disconnect from trading service

[2021-04-05 17:12:48]
John - SC Support - Posts: 38150
What exactly do you mean by "when i connect to my trading service."?

If you select File >> Disconnect, then you will not get any data into the system.

If you are referring to a change in your Current Selected Service on the Data/Trade Service Settings window, then you would get data, but you would have to ensure that you have updated your symbols to match the currently selected service. To do this, select Edit >> Translate Symbols to Current Service.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing