Support Board
Date/Time: Tue, 25 Feb 2025 07:48:10 +0000
Post From: Connection to Advantage Futures
| [2021-04-02 23:34:30] |
| JoeFatal - Posts: 1 |
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I am having an issue connecting to Advantage Futures. I am trying to setup a SIM but the app is telling me there is an issue with connection. My broker is Advantage Futures and I have also subscribed with CME. My Sierra Charts service is package #12. My User name here is * Can you please guide me on what I am doing wrong or missing to do. LOG: Reading Internal Order ID file. | 2021-04-02 18:51:49.678 Reading Trade Orders file. | 2021-04-02 18:51:49.846 Reading Trade Positions file. | 2021-04-02 18:51:49.851 Reading Trade Account Data files. | 2021-04-02 18:51:49.855 UDPListener (1480). Port 22904 | Listening on UDP port 22904. | 2021-04-02 18:51:49.879 Software version: 2238 64-bit | 2021-04-02 18:51:49.879 Primary Thread ID: 716 | 2021-04-02 18:51:49.879 Usage end date: 2021-04-16 | 2021-04-02 18:51:49.879 Usage time has ended. Sierra Chart is in Free mode. Features are restricted. | 2021-04-02 18:51:49.879 To purchase usage time, select 'Help >> Add Usage Credit' on the menu. | 2021-04-02 18:51:49.879 * Allow Support for Sierra Chart Data Feeds is enabled. | 2021-04-02 18:51:49.879 Current selected Data/Trading service: SC Data - All Services | 2021-04-02 18:51:49.879 Custom symbol settings values: enabled | 2021-04-02 18:51:49.880 Chart Update Interval: 500 | 2021-04-02 18:51:49.880 Intraday Data Storage Time Unit: 0 | 2021-04-02 18:51:49.880 Time Zone: +00:00:00 (UTC+00) | 2021-04-02 18:51:49.880 2021-04-02 18:51:49 Local computer time in UTC | 2021-04-02 18:51:49.880 2021-04-02 18:51:49 Local computer time in SC Time Zone | 2021-04-02 18:51:49.880 2021-04-02 18:51:47 Server time in UTC | 2021-04-02 18:51:49.880 Local computer UTC time and Server UTC time difference: 2 seconds. | 2021-04-02 18:51:49.880 Program path: C:\SierraChart\ | 2021-04-02 18:51:49.880 Data Files path: C:\SierraChart\Data\ | 2021-04-02 18:51:49.880 OS Version Number: 10.0 | 2021-04-02 18:51:49.880 Locale Setting: C | 2021-04-02 18:51:49.880 DLLs: UserContributedStudies_64.dll | 2021-04-02 18:51:49.880 Allowed protected custom studies: | 2021-04-02 18:51:49.880 DTC Protocol Server feature not enabled for Sierra Chart account. | 2021-04-02 18:51:49.907 * Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2021-04-02 18:51:49.907 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-04-02 18:51:50.094 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-04-02 18:51:50.233 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-04-02 18:51:50.233 Received 5 login tokens. | 2021-04-02 18:51:50.448 Symbol settings MD5 received. Request ID: 1. | 2021-04-02 18:51:50.947 Symbol settings are up-to-date for scdataallservices. | 2021-04-02 18:51:50.947 Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 18:51:56.519 * Chartbook file not found: C:\SierraChart\TRG Templates\DocMarch21.Cht | 2021-04-02 18:53:46.658 * Chartbook file not found: C:\SierraChart\TRG Templates\DocMarch21.Cht | 2021-04-02 18:54:39.289 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 18:54:56.900 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 18:58:22.746 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 19:04:13.524 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 19:09:30.153 * Connect to Data Feed | Current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2021-04-02 19:21:22.715 * SC Data - All Services | Disconnected. | 2021-04-02 20:12:00.017 Symbol settings could not be loaded because there are no applicable files to load. | 2021-04-02 20:12:00.017 Requested symbol settings for service code test_exch.trading. Request ID: 2. | 2021-04-02 20:12:00.017 SC Data - All Services | Disconnected. | 2021-04-02 20:12:00.018 Current selected Data/Trading service: Test Exchange Client | 2021-04-02 20:12:00.021 Symbol settings received. Request ID: 2. | 2021-04-02 20:12:00.618 Test Exchange Client | Connecting to the server evaluator.sierracharts.com. Port 11250 | 2021-04-02 20:12:07.909 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-04-02 20:12:07.943 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-02 20:12:07.943 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-04-02 20:12:07.943 Test Exchange Client | Network connection to server complete. | 2021-04-02 20:12:07.998 Test Exchange Client | Starting socket receive thread. | 2021-04-02 20:12:07.998 Test Exchange Client | Sending encoding request to server: Binary VLS. Compression: none | 2021-04-02 20:12:07.998 Test Exchange Client | Setting DTC encoding to Binary VLS | 2021-04-02 20:12:08.170 Test Exchange Client | Sending logon request message. | 2021-04-02 20:12:08.170 Test Exchange Client | Received logon response. | 2021-04-02 20:12:08.227 Test Exchange Client | Server Name: SC DTC Server. | 2021-04-02 20:12:08.227 Test Exchange Client | Server protocol version: 8. Client protocol version: 8 | 2021-04-02 20:12:08.227 Test Exchange Client | Connection error: Trade account not assigned. | 2021-04-02 20:12:08.227 * Test Exchange Client | Waiting for socket receive thread to end | 2021-04-02 20:12:08.246 DTC Client socket (1) | CloseSocket call. | 2021-04-02 20:12:08.246 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-02 20:12:08.246 Test Exchange Client | Disconnected. | 2021-04-02 20:12:08.246 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-04-02 20:12:08.300 DTC Client socket (1) | Closed. | 2021-04-02 20:12:08.300 Error loading: C:\SierraChart\Data\ETOFSv3.dll. May be missing SCDLLName line. | 2021-04-02 20:16:35.710 F.US.EPH21 [CB] 1439 Min #1 | Reloading chart. | 2021-04-02 20:16:35.927 F.US.EPH21 [CB] 1439 Min #1 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2021-04-02 20:16:35.927 F.US.EPH21 [CB] 1439 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2021-04-02 20:16:35.927 F.US.EPH21 [CB] 30 Min #2 | Reloading chart. | 2021-04-02 20:16:36.114 F.US.EPH21 [CB] 30 Min #2 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2021-04-02 20:16:36.114 F.US.EPH21 [CB] 30 Min #2 | There are no continuous futures contract symbols. Loading data normally. | 2021-04-02 20:16:36.114 F.US.EPH21/F.US.MESH21 15 Sec #3 | Reloading chart. | 2021-04-02 20:16:36.314 F.US.EPH21 #4 | Reloading chart. | 2021-04-02 20:16:36.321 F.US.EPH21 [CB] 1 Day #5 | Reloading chart. | 2021-04-02 20:16:36.328 F.US.EPH21 [CB] 1 Day #5 | Symbol Settings not found for symbol. Unable to build continuous futures contract chart. | 2021-04-02 20:16:36.328 F.US.EPH21 [CB] 1 Day #5 | There are no continuous futures contract symbols. Loading data normally. | 2021-04-02 20:16:36.328 F.US.EPH21 [CB-D] 1439 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-04-02 20:16:36.394 F.US.EPH21 [CB-D] 30 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-04-02 20:16:36.407 F.US.EPH21/F.US.MESH21 15 Sec #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-04-02 20:16:36.417 F.US.EPH21 #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-04-02 20:16:36.419 F.US.EPH21 [CB-D] 1 Day #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.EPH21.scid | 2021-04-02 20:16:36.422 Test Exchange Client | Connecting to the server evaluator.sierracharts.com. Port 11250 | 2021-04-02 20:16:36.492 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-04-02 20:16:36.492 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-02 20:16:36.492 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-04-02 20:16:36.492 Test Exchange Client | Network connection to server complete. | 2021-04-02 20:16:36.556 Test Exchange Client | Starting socket receive thread. | 2021-04-02 20:16:36.556 Test Exchange Client | Sending encoding request to server: Binary VLS. Compression: none | 2021-04-02 20:16:36.556 Test Exchange Client | Setting DTC encoding to Binary VLS | 2021-04-02 20:16:36.746 Test Exchange Client | Sending logon request message. | 2021-04-02 20:16:36.746 Test Exchange Client | Received logon response. | 2021-04-02 20:16:36.808 Test Exchange Client | Server Name: SC DTC Server. | 2021-04-02 20:16:36.808 Test Exchange Client | Server protocol version: 8. Client protocol version: 8 | 2021-04-02 20:16:36.808 Test Exchange Client | Connection error: Trade account not assigned. | 2021-04-02 20:16:36.808 * Test Exchange Client | Waiting for socket receive thread to end | 2021-04-02 20:16:36.837 DTC Client socket (1) | CloseSocket call. | 2021-04-02 20:16:36.837 Test Exchange Client | Disconnected. | 2021-04-02 20:16:36.837 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-02 20:16:36.837 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-04-02 20:16:36.900 DTC Client socket (1) | Closed. | 2021-04-02 20:16:36.900 Test Exchange Client | Connecting to the server evaluator.sierracharts.com. Port 11250 | 2021-04-02 20:16:36.930 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-04-02 20:16:36.931 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-02 20:16:36.931 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-04-02 20:16:36.931 Test Exchange Client | Network connection to server complete. | 2021-04-02 20:16:36.985 Test Exchange Client | Starting socket receive thread. | 2021-04-02 20:16:36.985 Test Exchange Client | Sending encoding request to server: Binary VLS. Compression: none | 2021-04-02 20:16:36.985 Test Exchange Client | Setting DTC encoding to Binary VLS | 2021-04-02 20:16:37.151 Test Exchange Client | Sending logon request message. | 2021-04-02 20:16:37.151 Test Exchange Client | Received logon response. | 2021-04-02 20:16:37.208 Test Exchange Client | Server Name: SC DTC Server. | 2021-04-02 20:16:37.208 Test Exchange Client | Server protocol version: 8. Client protocol version: 8 | 2021-04-02 20:16:37.208 Test Exchange Client | Connection error: Trade account not assigned. | 2021-04-02 20:16:37.208 * Test Exchange Client | Waiting for socket receive thread to end | 2021-04-02 20:16:37.208 DTC Client socket (1) | CloseSocket call. | 2021-04-02 20:16:37.208 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-02 20:16:37.208 Test Exchange Client | Disconnected. | 2021-04-02 20:16:37.208 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-04-02 20:16:37.260 DTC Client socket (1) | Closed. | 2021-04-02 20:16:37.260 Test Exchange Client | Connecting to the server evaluator.sierracharts.com. Port 11250 | 2021-04-02 20:16:37.304 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-04-02 20:16:37.304 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-04-02 20:16:37.304 DTC Client socket (1) | Connecting to IP: 192.81.56.146. | 2021-04-02 20:16:37.304 Test Exchange Client | Network connection to server complete. | 2021-04-02 20:16:37.358 Test Exchange Client | Starting socket receive thread. | 2021-04-02 20:16:37.358 Test Exchange Client | Sending encoding request to server: Binary VLS. Compression: none | 2021-04-02 20:16:37.358 Test Exchange Client | Setting DTC encoding to Binary VLS | 2021-04-02 20:16:37.521 Test Exchange Client | Sending logon request message. | 2021-04-02 20:16:37.521 Test Exchange Client | Received logon response. | 2021-04-02 20:16:37.573 Test Exchange Client | Server Name: SC DTC Server. | 2021-04-02 20:16:37.573 Test Exchange Client | Server protocol version: 8. Client protocol version: 8 | 2021-04-02 20:16:37.573 Test Exchange Client | Connection error: Trade account not assigned. | 2021-04-02 20:16:37.573 * Test Exchange Client | Waiting for socket receive thread to end | 2021-04-02 20:16:37.573 DTC Client socket (1) | CloseSocket call. | 2021-04-02 20:16:37.573 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-04-02 20:16:37.573 Test Exchange Client | Disconnected. | 2021-04-02 20:16:37.573 DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-04-02 20:16:37.624 DTC Client socket (1) | Closed. | 2021-04-02 20:16:37.624 Thank you Date Time Of Last Edit: 2021-04-03 04:30:20
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