Support Board
Date/Time: Tue, 25 Feb 2025 07:14:30 +0000
Post From: Comex data feed stopped working April 1st
| [2021-04-02 17:16:46] |
| User648702 - Posts: 48 |
|
I already sent a direct message but don't see it saved and have not received a response. I'm very frustrated that I switched over to SC direct billing three weeks ago just so I would not have an issue and now April 1st ended up with an issue anyway. I subscribed to CME and Comex data but the Comex data stopped working April 1st right at 5:00 pm so am assuming that something is not set right with my account. I would think that this would be a private message that I sent this morning but still have not received a response. I would expect that I would get an immediate response when I have paid for something but is not working. Please let me know ASAP why Comex feed is not working on my account and if there is something I need to do in order to get it to work. I checked and I am signed up for Comex. This makes me worried with the no phone support with SC in the case that I had an open trade! |