Support Board
Date/Time: Tue, 25 Feb 2025 07:11:44 +0000
Post From: having issues getting back into sierra
| [2021-04-01 02:02:11] |
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Yes you did make the payment on the account you used at post #3. You actually have logged into Sierra Chart using both of these accounts , apparently at different times. Just use this account going forward: pdcarpen_1 That will solve the issue. Since that is where you paid and that is what has the Usage credit and Services Balance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |