Support Board
Date/Time: Tue, 25 Feb 2025 04:55:07 +0000
Post From: Getting delayed data
| [2021-03-30 17:09:13] |
| User563998 - Posts: 17 |
|
Ok but I get same issue with Futures.e.g for Symbol NQM21, following is log Software version: 2222 64-bit | 2021-03-30 10:07:37.722 Primary Thread ID: 11812 | 2021-03-30 10:07:37.722 Usage end date: 2021-06-09 | 2021-03-30 10:07:37.722 Enabled for: Advanced Features 2. | 2021-03-30 10:07:37.722 Enabled for: Sierra Chart Historical Data Service. | 2021-03-30 10:07:37.722 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-30 10:07:37.722 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2021-03-30 10:07:37.722 Enabled for exchange2: CME | 2021-03-30 10:07:37.722 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-30 10:07:37.722 Current selected Data/Trading service: SC Data - All Services | 2021-03-30 10:07:37.722 Custom symbol settings values: enabled | 2021-03-30 10:07:37.722 Chart Update Interval: 500 | 2021-03-30 10:07:37.722 Intraday Data Storage Time Unit: 0 | 2021-03-30 10:07:37.722 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-30 10:07:37.722 2021-03-30 17:07:37 Local computer time in UTC | 2021-03-30 10:07:37.722 2021-03-30 10:07:37 Local computer time in SC Time Zone | 2021-03-30 10:07:37.722 2021-03-30 17:06:35 Server time in UTC | 2021-03-30 10:07:37.722 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-30 10:07:37.722 Program path: C:\SierraChart\ | 2021-03-30 10:07:37.722 Data Files path: C:\SierraChart\Data\ | 2021-03-30 10:07:37.722 OS Version Number: 10.0 | 2021-03-30 10:07:37.723 Locale Setting: C | 2021-03-30 10:07:37.723 DLLs: TG47Sierra.dll, TG47Sierra_64.dll, UserContributedStudies_64.dll | 2021-03-30 10:07:37.723 Allowed protected custom studies: | 2021-03-30 10:07:37.723 Socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-03-30 10:07:39.432 * Socket (2) | Socket gracefully closed by remote side. | 2021-03-30 10:07:39.432 Socket (2) | Closed. | 2021-03-30 10:07:39.432 DTC Client socket (1) | Write has completed. Shutdown being performed. | 2021-03-30 10:07:40.518 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2021-03-30 10:07:40.518 DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2021-03-30 10:07:40.518 * DTC Client socket (1) | Socket gracefully closed by remote side. | 2021-03-30 10:07:40.518 DTC Client socket (1) | Closed. | 2021-03-30 10:07:40.518 SC Data - All Services | Connected to server complete. | 2021-03-30 10:07:49.073 Triggering next historical data download in queue. | 2021-03-30 10:07:49.073 Triggering next historical data download in queue. | 2021-03-30 10:07:49.073 Triggering next historical data download in queue. | 2021-03-30 10:07:49.073 Triggering next historical data download in queue. | 2021-03-30 10:07:49.073 No download requests in the queue to start downloads for. | 2021-03-30 10:07:49.073 No download requests in the queue to start downloads for. | 2021-03-30 10:07:49.073 No download requests in the queue to start downloads for. | 2021-03-30 10:07:49.073 No download requests in the queue to start downloads for. | 2021-03-30 10:07:49.073 Mapping NQM21 to NQM21. Service code: cme | 2021-03-30 10:07:49.129 SC Data - All Services | Starting real-time market data updates for: NQM21 (NQM21). ID: 1 Service code: cme | 2021-03-30 10:07:49.130 SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 443 | 2021-03-30 10:07:49.130 SC Data - All Services | Requesting security definition data for: NQM21 (NQM21). ID: 1 | 2021-03-30 10:07:49.130 Added historical Intraday data request for NQM21 to the queue. | 2021-03-30 10:07:49.130 Intraday data recording state for symbol NQM21 is set to download 'Pending'. | 2021-03-30 10:07:49.130 Triggering next historical data download in queue. | 2021-03-30 10:07:49.130 DTC Client socket (1) | Creating socket. | 2021-03-30 10:07:49.130 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-03-30 10:07:49.130 DTC Client socket (1) | Connecting to IP: 64.38.174.178. | 2021-03-30 10:07:49.130 Delaying start of download for NQM21 | 2021-03-30 10:07:49.146 SC Data - All Services | Network connection to server complete. | 2021-03-30 10:07:49.182 SC Data - All Services | Starting socket receive thread. | 2021-03-30 10:07:49.183 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-03-30 10:07:49.183 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-03-30 10:07:49.243 SC Data - All Services | Sending logon request message. | 2021-03-30 10:07:49.243 SC Data - All Services | Received logon response. | 2021-03-30 10:07:50.255 SC Data - All Services | Server Name: SC Realtime Server. | 2021-03-30 10:07:50.255 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-03-30 10:07:50.255 SC Data - All Services | Successfully connected. | 2021-03-30 10:07:50.255 SC Data - All Services | Trading is not supported. | 2021-03-30 10:07:50.255 SC Data - All Services | Restarting real-time data updates for symbol: NQM21 -> NQM21 | 2021-03-30 10:07:50.255 SC Data - All Services | Received security definition for symbol NQM21 | 2021-03-30 10:07:50.408 HD Request # 2 | Downloading Intraday chart data for NQM21 to the file NQM21.scid. Service: cme | 2021-03-30 10:07:55.612 HD Request # 2 | Download start date-time: 2021-03-29 11:36:07.000000. File last date-time: 2021-03-29 11:36:07.508000 | 2021-03-30 10:07:55.614 HD Request # 2 | Using server: ds21.sierracharts.com port 10149 | 2021-03-30 10:07:55.614 Socket (2) | Creating socket. | 2021-03-30 10:07:55.643 Socket (2) | New receive buffer size: 5242880 | 2021-03-30 10:07:55.643 Socket (2) | Connecting to IP: 216.1.90.129. | 2021-03-30 10:07:55.643 HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-03-30 10:07:55.803 HD Request # 2 | Sending historical data logon request message. | 2021-03-30 10:07:55.803 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-03-29 11:36:07. Record interval: 0. Symbol: NQM21 | 2021-03-30 10:07:56.332 HD Request # 2 | Decompressing data. | 2021-03-30 10:07:56.409 HD Request # 2 | Receiving Intraday data for NQM21 starting at 2021-03-29 11:36:07.049000 | 2021-03-30 10:07:56.919 |