Support Board
Date/Time: Tue, 25 Feb 2025 04:16:00 +0000
Post From: Authorized Trading Account
| [2021-03-29 17:32:05] |
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When I open sierra chart the chartbooks open, the charts do not download the data. Some charts have a yellow symbol saying: Waiting to download historical data, and other charts have a blue symbol saying: Downloading continuous contract data. It will take time for the historical data to finish downloading because you are using new symbols and continuous futures charts which apparently are set to load a large number of days. The downloads will eventually finish.To reduce the time to download the data, follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-29 17:32:19
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