Support Board
Date/Time: Mon, 24 Feb 2025 22:32:04 +0000
Post From: not getting real time data feed
| [2021-03-22 20:29:07] |
| John - SC Support - Posts: 38148 |
|
We see the following: SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You can only have one system connected to the Sierra Chart Exchange Data Feed at one time, and you are only setup to connect one system to the Denali Exchange Data Feed at one time. The message above is stating that you are already connected on one computer and are trying to connect again on the computer where this log is from. You would need to completely disconnect from the data feed (or exit Sierra Chart) on the one computer before being able to use the data on the other computer. Note that if you want to get data on two different computers for the Denali Exchange Data Feed, then you can do this by paying the Exchange Fees a second time (this is not available for the Sierra Chart Exchange Data Feed). Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |