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Date/Time: Tue, 25 Feb 2025 14:03:22 +0000



Post From: Connection problem

[2021-03-19 11:51:47]
Sierra Chart Engineering - Posts: 104368
We have activated your Sierra Chart account for 7 days. In your case, as of March 1 you are no longer being billed for Sierra Chart through your Transact trading account and will need to begin paying for it directly to Sierra Chart.

Refer to this thread about this:
Notice: Transition to Direct Sierra Chart Billing For SC Accounts through Broker

We can help you with any of the steps mentioned in the first post in that thread. All of them are quite easy.


Let us know if you would like a call for help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-19 11:55:34