Support Board
Date/Time: Mon, 24 Feb 2025 18:07:02 +0000
Post From: Orders not getting filled and can't be cancelled or modified
| [2021-03-16 19:19:12] |
| Gary Number 2 - Posts: 130 |
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Email from AMP regarding CQG: CQG - Order Routing Problems
The order routing system is experiencing technical problems. Compound Orders (OCOs, Brackets, etc) sent from our Chicago risk location are not properly updating in CAST and therefore are missing positions. If users stay logged in they should continue to see updated orders and positions. If they log off they will lose it. We have set the margins to 100% exchange until CQG resolves this issue. All customers will be notified when the system is functioning normally. See attached for email screenshot. @ Sierra Chart Engineering: I know you're busy, but please please, if there's any way to complete your direct CME routing sooner, that'd be great. The CQG is just garbage. I could complain about issues, but I think it'd be redundant. I'm just patiently waiting for your direct CME routing service, which I'm sure will be exponentially better. |
 CQG Order Routing Problems.png / V - Attached On 2021-03-16 19:18:58 UTC - Size: 40.62 KB - 223 views |