Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 21:40:56 +0000



Post From: Sierrachart does not work with OEC

[2014-02-20 22:57:50]
Sierra Chart Engineering - Posts: 104368
We looked into our handling of heartbeat messages and it does function properly:

OEC FAST Market Data session: Disconnecting due to a loss of activity. No activity for at least 64 seconds. | 2014-02-20 17:55:09
OEC FAST Market Data session: Sending a Logout message. Text = Disconnecting due to loss of activity. | 2014-02-20 17:55:09
OEC FAST Market Data session: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2014-02-20 17:55:09

Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-02-20 17:55:09

Therefore, the data feed stopping and there not being an automatic reconnection would be an OEC issue, assuming you were looking at an active futures contract.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing