Support Board
Date/Time: Mon, 25 Nov 2024 18:43:55 +0000
Post From: Sierrachart does not work with OEC
| [2014-02-20 22:57:50] |
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We looked into our handling of heartbeat messages and it does function properly: OEC FAST Market Data session: Disconnecting due to a loss of activity. No activity for at least 64 seconds. | 2014-02-20 17:55:09 OEC FAST Market Data session: Sending a Logout message. Text = Disconnecting due to loss of activity. | 2014-02-20 17:55:09 OEC FAST Market Data session: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2014-02-20 17:55:09 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-02-20 17:55:09 Therefore, the data feed stopping and there not being an automatic reconnection would be an OEC issue, assuming you were looking at an active futures contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |