Support Board
Date/Time: Mon, 24 Feb 2025 20:28:31 +0000
Post From: Presently Have Denali Date Feed Paid Time Available But Cannot Access It
| [2021-03-12 16:12:58] |
| Gedman - Posts: 19 |
|
Here is the copy of the Message Log per instructions: Software version: 2233 64-bit | 2021-03-12 08:04:12.982 Primary Thread ID: 13720 | 2021-03-12 08:04:12.982 Usage end date: 2021-04-10 | 2021-03-12 08:04:12.982 Enabled for: Sierra Chart Historical Data Service. | 2021-03-12 08:04:12.982 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-12 08:04:12.982 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-12 08:04:12.982 Enabled for exchange2: CME (Trading Account Required) | 2021-03-12 08:04:12.982 Enabled for exchange2: CBOT (Trading Account Required) | 2021-03-12 08:04:12.982 Enabled for exchange2: COMEX (Trading Account Required) | 2021-03-12 08:04:12.982 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-03-12 08:04:12.982 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-12 08:04:12.982 Current selected Data/Trading service: DTC - Sub Instance | 2021-03-12 08:04:12.982 Custom symbol settings values: enabled | 2021-03-12 08:04:12.982 Chart Update Interval: 100 | 2021-03-12 08:04:12.982 Intraday Data Storage Time Unit: 0 | 2021-03-12 08:04:12.982 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-12 08:04:12.982 2021-03-12 16:04:12 Local computer time in UTC | 2021-03-12 08:04:12.982 2021-03-12 08:04:12 Local computer time in SC Time Zone | 2021-03-12 08:04:12.982 2021-03-11 23:22:17 Server time in UTC | 2021-03-12 08:04:12.982 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-12 08:04:12.982 Program path: C:\SierraChart\SierraChartInstance_3\ | 2021-03-12 08:04:12.982 Data Files path: C:\SierraChart\SierraChartInstance_3\Data\ | 2021-03-12 08:04:12.982 OS Version Number: 10.0 | 2021-03-12 08:04:12.982 Locale Setting: C | 2021-03-12 08:04:12.982 DLLs: IOAMT.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-12 08:04:12.983 Allowed protected custom studies: | 2021-03-12 08:04:12.983 File >> Disconnect selected. | 2021-03-12 08:09:16.526 SC Futures Order Routing/Data | Waiting for socket receive thread to end | 2021-03-12 08:09:16.532 DTC Client socket (4) | CloseSocket call. | 2021-03-12 08:09:16.533 DTC Client socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2021-03-12 08:09:16.533 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2021-03-12 08:09:16.533 DTC Client socket (4) | Socket gracefully closed by remote side. | 2021-03-12 08:09:16.533 DTC Client socket (4) | Closed. | 2021-03-12 08:09:16.533 SC Futures Order Routing/Data | Disconnected. | 2021-03-12 08:09:16.537 SC Futures Order Routing/Data | Connecting to the server 127.0.0.1. Port 11099 | 2021-03-12 08:09:31.538 DTC Client socket (1) | Creating socket. | 2021-03-12 08:09:31.538 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-03-12 08:09:31.538 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2021-03-12 08:09:31.538 SC Futures Order Routing/Data | Network connection to server complete. | 2021-03-12 08:09:31.544 SC Futures Order Routing/Data | Starting socket receive thread. | 2021-03-12 08:09:31.544 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS. Compression: none | 2021-03-12 08:09:31.544 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2021-03-12 08:09:31.546 SC Futures Order Routing/Data | Sending logon request message. | 2021-03-12 08:09:31.546 SC Futures Order Routing/Data | Received logon response. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures.dtc.trading|SymbolSettings=sc_futures.dtc.trading. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Trading is supported. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Order cancel and replace is supported. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | OCO Orders supported. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Bracket Orders supported. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Connected to server complete. | 2021-03-12 08:09:31.597 Triggering next historical data download in queue. | 2021-03-12 08:09:31.597 Triggering next historical data download in queue. | 2021-03-12 08:09:31.597 Triggering next historical data download in queue. | 2021-03-12 08:09:31.597 Triggering next historical data download in queue. | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Starting real-time market data updates for: ES-201812-GLOBEX. ID: 1 | 2021-03-12 08:09:31.597 SC Futures Order Routing/Data | Requesting security definition data for: ES-201812-GLOBEX. ID: 1 | 2021-03-12 08:09:31.597 Added historical Intraday data request for ES-201812-GLOBEX to the queue. | 2021-03-12 08:09:31.598 Intraday data recording state for symbol ES-201812-GLOBEX is set to download 'Pending'. | 2021-03-12 08:09:31.598 No download requests in the queue to start downloads for. | 2021-03-12 08:09:31.606 Delaying start of download for ES-201812-GLOBEX | 2021-03-12 08:09:31.606 No download requests in the queue to start downloads for. | 2021-03-12 08:09:31.606 No download requests in the queue to start downloads for. | 2021-03-12 08:09:31.606 SC Futures Order Routing/Data | Received security definition for symbol ES-201812-GLOBEX | 2021-03-12 08:09:31.609 SC Futures Order Routing/Data | Starting real-time market data updates for: ESH21_FUT_CME. ID: 2 | 2021-03-12 08:09:31.623 SC Futures Order Routing/Data | Requesting security definition data for: ESH21_FUT_CME. ID: 2 | 2021-03-12 08:09:31.623 Added historical Intraday data request for ESH21_FUT_CME to the queue. | 2021-03-12 08:09:31.623 Intraday data recording state for symbol ESH21_FUT_CME is set to download 'Pending'. | 2021-03-12 08:09:31.623 Triggering next historical data download in queue. | 2021-03-12 08:09:31.623 SC Futures Order Routing/Data | Received security definition for symbol ESH21_FUT_CME | 2021-03-12 08:09:31.632 SC Futures Order Routing/Data | Starting real-time market data updates for: ESM21_FUT_CME. ID: 3 | 2021-03-12 08:09:31.979 SC Futures Order Routing/Data | Requesting security definition data for: ESM21_FUT_CME. ID: 3 | 2021-03-12 08:09:31.979 SC Futures Order Routing/Data | Starting real-time market data updates for: SIN21_FUT_COMEX. ID: 4 | 2021-03-12 08:09:31.980 SC Futures Order Routing/Data | Requesting security definition data for: SIN21_FUT_COMEX. ID: 4 | 2021-03-12 08:09:31.980 SC Futures Order Routing/Data | Starting real-time market data updates for: SIK21_FUT_COMEX. ID: 5 | 2021-03-12 08:09:31.980 SC Futures Order Routing/Data | Requesting security definition data for: SIK21_FUT_COMEX. ID: 5 | 2021-03-12 08:09:31.980 SC Futures Order Routing/Data | Received security definition for symbol ESM21_FUT_CME | 2021-03-12 08:09:31.989 SC Futures Order Routing/Data | Received security definition for symbol SIN21_FUT_COMEX | 2021-03-12 08:09:31.989 SC Futures Order Routing/Data | Received security definition for symbol SIK21_FUT_COMEX | 2021-03-12 08:09:31.989 HD Request # 19 | Downloading Intraday chart data for ES-201812-GLOBEX to the file ES-201812-GLOBEX.scid. Service: DTCSubInstance | 2021-03-12 08:09:36.574 HD Request # 19 | Download start date-time: 2020-09-07 09:09:36.000000. File last date-time: 2018-12-21 06:29:58.001347 | 2021-03-12 08:09:36.578 HD Request # 19 | Using server: 127.0.0.1 port 11098 | 2021-03-12 08:09:36.578 Socket (2) | Creating socket. | 2021-03-12 08:09:36.578 Socket (2) | New receive buffer size: 5242880 | 2021-03-12 08:09:36.578 Socket (2) | Connecting to IP: 127.0.0.1. | 2021-03-12 08:09:36.578 HD Request # 19 | Setting DTC encoding to Binary VLS | 2021-03-12 08:09:36.584 HD Request # 19 | Sending historical data logon request message. | 2021-03-12 08:09:36.584 HD Request # 19 | Requesting Intraday data. Start date-time: 2020-09-07 09:09:36. Record interval: 0. Symbol: ES-201812-GLOBEX | 2021-03-12 08:09:36.585 HD Request # 19 | Decompressing data. | 2021-03-12 08:09:36.595 HD Request # 19 | Receiving Intraday data for ES-201812-GLOBEX starting at 2018-12-21 05:30:01.000000 | 2021-03-12 08:09:36.602 Socket (2) | CloseSocket call. | 2021-03-12 08:09:36.602 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-03-12 08:09:36.602 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-03-12 08:09:36.603 Socket (2) | Socket gracefully closed by remote side. | 2021-03-12 08:09:36.603 Socket (2) | Closed. | 2021-03-12 08:09:36.604 Historical data download thread signaled to stop. | 2021-03-12 08:09:36.700 HD Request # 19 | Received 3028 records from 2018-12-21 05:30:01.000000 to 2018-12-21 06:29:58.001000 (60.0 minutes) and wrote 0 records for ES-201812-GLOBEX | 2021-03-12 08:09:36.700 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2018-12-21 14:29:58.001347 | 2021-03-12 08:09:36.701 HD Request # 19 | Completion time: 0s | 2021-03-12 08:09:36.701 HD Request # 19 | Intraday data download complete for ES-201812-GLOBEX. Unique request ID: 19 | 2021-03-12 08:09:36.701 Removing historical data download ID 19. | 2021-03-12 08:09:36.701 Real-time Intraday chart data file updates started for ES-201812-GLOBEX | 2021-03-12 08:09:36.701 Intraday chart data file opened for ES-201812-GLOBEX | 2021-03-12 08:09:36.701 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2021-03-12 08:09:36.701 Triggering next historical data download in queue. | 2021-03-12 08:09:36.701 HD Request # 20 | Downloading Intraday chart data for ESH21_FUT_CME to the file ESH21_FUT_CME.scid. Service: cme | 2021-03-12 08:09:36.701 HD Request # 20 | Download start date-time: 2021-03-12 07:59:06.000000. File last date-time: 2021-03-12 07:59:06.077001 | 2021-03-12 08:09:36.701 HD Request # 20 | Using server: ds21.sierracharts.com port 10149 | 2021-03-12 08:09:36.701 Socket (2) | Creating socket. | 2021-03-12 08:09:36.752 Socket (2) | New receive buffer size: 5242880 | 2021-03-12 08:09:36.752 Socket (2) | Connecting to IP: 216.1.90.129. | 2021-03-12 08:09:36.752 HD Request # 20 | Setting DTC encoding to Binary VLS | 2021-03-12 08:09:36.935 HD Request # 20 | Sending historical data logon request message. | 2021-03-12 08:09:36.935 HD Request # 20 | Requesting Intraday data. Start date-time: 2021-03-12 07:59:06. Record interval: 0. Symbol: ESH21 | 2021-03-12 08:09:37.594 HD Request # 20 | Decompressing data. | 2021-03-12 08:09:37.685 HD Request # 20 | Receiving Intraday data for ESH21_FUT_CME starting at 2021-03-12 07:59:06.073000 | 2021-03-12 08:09:37.765 Socket (2) | CloseSocket call. | 2021-03-12 08:09:37.901 Socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2021-03-12 08:09:37.901 Socket (2) | Shutdown started. Waiting for graceful close. | 2021-03-12 08:09:37.901 Historical data download thread signaled to stop. | 2021-03-12 08:09:37.915 HD Request # 20 | Timestamp of first Intraday data file record written: 2021-03-12 07:59:06.285000 | 2021-03-12 08:09:37.915 HD Request # 20 | Received 16242 records from 2021-03-12 07:59:06.073000 to 2021-03-12 08:09:34.369001 (10.5 minutes) and wrote 16233 records for ESH21_FUT_CME | 2021-03-12 08:09:37.915 HD Request # 20 | Add time&sales data | Remembered last file record date-time: 2021-03-12 16:09:34.369001 | 2021-03-12 08:09:37.919 HD Request # 20 | Completion time: 1s | 2021-03-12 08:09:37.919 HD Request # 20 | Intraday data download complete for ESH21_FUT_CME. Unique request ID: 20 | 2021-03-12 08:09:37.919 Removing historical data download ID 20. | 2021-03-12 08:09:37.919 Real-time Intraday chart data file updates started for ESH21_FUT_CME | 2021-03-12 08:09:37.919 Intraday chart data file opened for ESH21_FUT_CME | 2021-03-12 08:09:37.919 HD Request # 20 | Enabling Intraday chart updating for symbol. | 2021-03-12 08:09:37.919 Triggering next historical data download in queue. | 2021-03-12 08:09:37.919 No download requests in the queue to start downloads for. | 2021-03-12 08:09:37.919 Socket (2) | Socket gracefully closed by remote side. | 2021-03-12 08:09:37.992 Socket (2) | Closed. | 2021-03-12 08:09:37.992 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_3\Data\ESH21_FUT_CME.scid. Thread ID: 11892 | 2021-03-12 08:09:38.023 |