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Date/Time: Thu, 19 Sep 2024 21:54:42 +0000



Post From: Sierrachart does not work with OEC

[2014-02-20 20:40:20]
Sierra Chart Engineering - Posts: 104368
When I try and do any intraday charts (no matter what type of chart) with the M6EH4 and M6BH4 contracts(and the symbols for these micro currency contracts are from the OEC list of instruments in SC), I am only seeing prices for today
With the connection method that Sierra Chart uses to OEC, OEC provides very little historical data. Usually 1 day of historical tick data. This is all. We have made a change to maintain more historical data for this symbol and that is currently being maintained.

To access this historical data going forward, restart Sierra Chart. After this to get the additional data, go to the chart, select Edit >> Delete All Data and Download.

Also, earlier today, the M6BH4 (British Pound) chart actually displayed alternating prices for the EURO as well as the British Pound. Some very interesting chart patterns emerged from this, but it clearly is not trade-able.
Looking at the data now, we do not see this. When you see this again, let us know and provide a chart image and we will report the issue to OEC. Instructions to provide a chart image:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

Also, yesterday, the ES chart simply froze about 10 minutes into the US open. I tried to "reload and recalculate' the chart, without success. I had to shut-down SC and reload. I never had such issues when using SC with IB or AMP. What is going on?
If you notice this, select File >>Disconnect and then Connect to Data Feed. Almost certainly this would be an issue on the OEC side. The data feed stopped from their server. If Sierra Chart detects that the connection is lost it will reconnect within one minute. Usually immediately.


It looks like Sierrachart (at least the latest version which I am using) is not working with OEC and I would recommend, that anybody contemplating OEC or trading with OEC already should chose a different charting software, until SC have sorted this out, as at the moment, SC is clearly not fit for purpose for use with OEC.
It does work, but there are clearly some issues and these are on the OEC side. Not the Sierra Chart side. So we need to report the issues to OEC so they can correct them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2014-02-20 22:58:40