Support Board
Date/Time: Fri, 11 Apr 2025 02:35:32 +0000
Post From: TT Outage - Amp CQG account
| [2021-02-28 23:56:41] |
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What has happened is that Amp have set it up using my old Amp AC######. This has caused numerous issues. You then need to Login to Sierra Chart using your original account: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name And then activate the services that you need: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Make sure you are logged into this website with your original Sierra Chart account. Wait until March Before activating any exchanges. 3. I have 'Translated Symbols' but keep getting errors.
Almost certainly the errors relate to market data which will be resolved once you have the necessary CME exchange active.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-28 23:57:38
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