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Date/Time: Sat, 23 Nov 2024 09:23:26 +0000



Post From: Confusion on Data Feed and Order Routing

[2021-02-26 02:06:29]
User450463 - Posts: 122
Now I'm getting emails with this in them...

"The usage time on your Sierra Chart account, A#######, will expire on 2021-02-28. To avoid an interruption, activate a Service Package for automatic renewal here:"

I am supposed to have the following:

Sierra Level 5 (PAID THROUGH MY AMP ACCOUNT)
Denali Feed (Paid directly to Sierra)
CME Non-Professional Exchange (Paid directly to Sierra)

I thought this was all taken care of as indicated in the first response on this support thread. I put enough funds in the there to renew on March 1st.

Can someone please get this straightened out??

Thanks