Support Board
Date/Time: Mon, 24 Feb 2025 00:59:36 +0000
Post From: Error loading DOW data feed
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As we said in post #7, you need to connect your live account. You are not: Interactive Brokers | Received 1 Trade Accounts from TWS. | 2021-02-22 18:49:47.610
Interactive Brokers | Connected to Demo or Simulated account. | 2021-02-22 18:49:47.610 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-02-22 18:49:47.610
Unless there is an incorrect detection of the account by Sierra Chart. You did mention you are using an Interactive Brokers Pro account but we do not think that this would be a problem. What are the first two or three characters of the account identifier? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-22 22:16:59
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