Support Board
Date/Time: Sun, 23 Feb 2025 18:42:08 +0000
Post From: Cannot close trades
[2021-02-16 15:11:59] |
User894573 - Posts: 9 |
Got into a trade with profit, went to flatten trades, my take profit and stop disappeared off the DOM but I remained in the trades: current down 2tick, but cannot flatten or close anything? SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC133808. | 2021-02-16 08:43:32.909 SC Futures Order Routing/Data | Performing query for historical account balances for account AC133808. | 2021-02-16 08:43:32.909 SC Futures Order Routing/Data | Received 1 accounts from service. | 2021-02-16 08:43:32.909 TradeActivity files query time: 0.003048 seconds. Entries: 0. Current queries: 2 | 2021-02-16 08:43:32.912 SC Futures Order Routing/Data | Requesting historical order fills for account AC133808. Start Date-Time UTC: 2021-02-12 16:23:07 | 2021-02-16 08:43:32.912 TradeActivity files query time: 0.039175 seconds. Entries: 0. Current queries: 1 | 2021-02-16 08:43:32.951 SC Futures Order Routing/Data | Requesting historical account balances for account AC133808. Start date-time UTC: 2019-08-08 13:43:32 | 2021-02-16 08:43:32.951 SC Futures Order Routing/Data | Received 0 order fills for account: AC133808. Inserting the ones that do not exist. | 2021-02-16 08:43:33.336 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC133808. Inserting the ones that do not exist. | 2021-02-16 08:43:33.444 SC Futures Order Routing/Data | Requesting Trade Positions data. | 2021-02-16 08:43:37.878 SC Futures Order Routing/Data | No Trade Positions reported by DTC Server. Clearing existing Trade Positions. | Symbol: (unset) | TradeAccount: (unset) | 2021-02-16 08:43:37.916 Cleared global profit/loss management data for all simulated trade accounts. | 2021-02-16 09:26:21.296 Cleared Trade Simulation Orders and Data for all Trade Accounts. | Symbol: (unset) | TradeAccount: (unset) | 2021-02-16 09:26:21.296 TradeActivity files query time: 0.058626 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:21.355 Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2021-02-16 09:26:21.358 TradeActivity files query time: 0.029013 seconds. Entries: 0. Current queries: 2 | 2021-02-16 09:26:21.387 TradeActivity files query time: 0.000014 seconds. Entries: 0. Current queries: 2 | 2021-02-16 09:26:21.387 TradeActivity files query time: 0.000028 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:22.296 TradeActivity files query time: 0.000022 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:22.339 TradeActivity files query time: 0.000021 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:22.432 TradeActivity files query time: 0.000022 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:22.575 TradeActivity files query time: 0.000023 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:26:22.658 Flagging to reload Trades list in charts | Symbol: (unset) | TradeAccount: (unset) | 2021-02-16 09:37:21.419 TradeActivity files query time: 0.028999 seconds. Entries: 82. Current queries: 1 | 2021-02-16 09:37:21.827 TradeActivity files query time: 0.012787 seconds. Entries: 9. Current queries: 3 | 2021-02-16 09:37:22.310 TradeActivity files query time: 0.010505 seconds. Entries: 9. Current queries: 2 | 2021-02-16 09:37:22.320 TradeActivity files query time: 0.011792 seconds. Entries: 82. Current queries: 2 | 2021-02-16 09:37:22.332 TradeActivity files query time: 0.017888 seconds. Entries: 9. Current queries: 2 | 2021-02-16 09:37:22.481 TradeActivity files query time: 0.010872 seconds. Entries: 82. Current queries: 2 | 2021-02-16 09:37:22.492 Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled | Symbol: ESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:05.450 * Unable to Flatten or Reverse because a Position does not exist. Working non-market orders will be canceled | Symbol: ESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:10.561 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 6478. Service Order ID: 5185971. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:38:15.686 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 6478. Service Order ID: 5185971. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:38:15.726 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:40.437 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:40.740 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:41.046 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:41.503 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:41.852 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:42.220 * Unable to Flatten or Reverse because a Position does not exist | Symbol: MESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:38:42.459 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: Order not found. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 6478. Service Order ID: 5185971. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:39:35.102 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: Order not found. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 6478. Service Order ID: 5185971. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:39:35.129 * Unable to Flatten or Reverse because there are working Market orders that will flatten the Position | Symbol: ESH21_FUT_CME | TradeAccount: AC133808 | 2021-02-16 09:40:48.748 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 6481. Service Order ID: 5186390. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:40:52.712 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 6481. Service Order ID: 5186390. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:41:24.599 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 6481. Service Order ID: 5186390. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:41:25.224 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 6481. Service Order ID: 5186390. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:41:25.689 * Order cancellation failed | SC Futures Order Routing/Data order update (Order cancel reject). Info: Order cancellation failed | Order Cancel Reject. Text: OrderCancelRequest : Route not available for clientCompId LIVE_SIERRA_2, route : 1117586 , 7. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 6481. Service Order ID: 5186390. Symbol: ESH21_FUT_CME. Account: AC133808 | 2021-02-16 09:42:54.216 * Requesting order status for non-responsive order. | Symbol: ESH21_FUT_CME | TradeAccount: AC133808 | InternalOrderID: 6481 | ServiceOrderID: 5186390 | Current Status: Pending Cancel | 2021-02-16 09:47:00.824 * SC Futures Order Routing/Data | Performing query for order fills start date-time for account AC133808. | 2021-02-16 09:57:36.641 SC Futures Order Routing/Data | Performing query for historical account balances for account AC133808. | 2021-02-16 09:57:36.641 SC Futures Order Routing/Data | Received 1 accounts from service. | 2021-02-16 09:57:36.641 TradeActivity files query time: 0.005540 seconds. Entries: 0. Current queries: 2 | 2021-02-16 09:57:36.646 SC Futures Order Routing/Data | Requesting historical order fills for account AC133808. Start Date-Time UTC: 2021-02-16 14:38:47 | 2021-02-16 09:57:36.647 TradeActivity files query time: 0.041244 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:57:36.688 SC Futures Order Routing/Data | Requesting historical account balances for account AC133808. Start date-time UTC: 2019-08-08 14:57:36 | 2021-02-16 09:57:36.688 SC Futures Order Routing/Data | Received 1 order fills for account: AC133808. Inserting the ones that do not exist. | 2021-02-16 09:57:37.143 RemoveDuplicateFills | TradeAccount: AC133808. DatesOfRecordsToInsert: 2021-02-16, . MostRecentFileNameSearched: TradeActivityLog_2021-02-16_UTC.AC133808.data. RecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2021-02-16 09:57:37.144 TradeActivity files query time: 0.001020 seconds. Entries: 0. Current queries: 1 | 2021-02-16 09:57:37.144 SC Futures Order Routing/Data | Received 0 historical account balance updates for account: AC133808. Inserting the ones that do not exist. | 2021-02-16 09:57:38.038 |