Support Board
Date/Time: Mon, 24 Feb 2025 03:29:56 +0000
Post From: From TT: We are currently investigating order routing issues for CME
| [2021-02-16 00:38:21] |
| User816220 - Posts: 80 |
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In case anyone else is running into this: I was trading overnight and was flat/no open orders before the 9:30 start on 2/15. When I logged back in this afternoon, Sierra reported two open positions for my account. I got in touch with my broker, and received this message: Critical Notice - TT Duplicate Orders
We will email you once fixed TT Position Issue CME position are not correct/duplicated. We are going thru 1 by 1 each account manually updating to match the current position with the CME. We have disabled trading on your account until the REAL Position is updated on your account. Please do not attempt to offset or close positions - it will actually do the opposite - could open new positions. We will update you once the TT platforms update is complete Date Time Of Last Edit: 2021-02-16 00:41:04
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