Support Board
Date/Time: Sun, 23 Feb 2025 14:44:59 +0000
Post From: Error downloading historical Intraday data for FGBLH21-EUREX
| [2021-02-15 19:15:46] |
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To update to the current version of Sierra Chart follow the instructions here: Software Download: Fast Update but I was still not getting historical intraday DAX data, all other futures contracts I follow seem to be fine, just the DAX had an issue. If you still have an issue we need you to follow the instructions here:Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog This is not a solution at all: If it helps anyone I opened a Historical chart for the DAX, which seemed to work, then I changed the Volume chart I originally had open to a 1 minute chart (Data came through), I could then change back to a volume chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |