Support Board
Date/Time: Tue, 04 Nov 2025 11:41:13 +0000
Post From: From TT: We are currently investigating order routing issues for CME
| [2021-02-15 00:46:05] |
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There were about 10 or so orders that had a status of Pending Open. They were never submitted to the exchange. We have cleared that status, and those are now marked as canceled. Also on the Server 1 and Server 4, there is now Position Average Price supported. We also did a software update on Server 1 to use the provided order status in an order cancel reject message. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |