Login Page - Create Account

Support Board


Date/Time: Wed, 26 Feb 2025 15:57:00 +0000



Post From: Slow Data Downloading from Interactive Brokers

[2021-02-08 17:13:51]
Sierra Chart Engineering - Posts: 104368
Let us see what we can determine about this.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

And then when you notice the disconnection provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-08 17:13:59